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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Home Security Systems
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I have a lorex wired camera system.

Customer Question

I have a lorex wired camera system. LH018501H 8 channel dvr 500GB SATA HDD ECO Blackbox.
After installation the cameras worked for 3 straight days without issue. On day three, the picture started to get a little fuzzy. By day 4 no image was on the monitor from any camera. The only thing that appears on the monitor is the lorex image for each channel. The lorex tech suggested that I buy a new power cable. I did, but the results are still the same. I'm really disgusted, because I paid for the cameras and then paid an installer to run the wires thru my attic to the outside cameras. A total waste of money.
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  John replied 1 year ago.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
Please check the following:
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the system and at the camera
• Try moving the camera to another channel or use another cable
Also make sure it is connected to the network. If no luck, please call customer service at 1-***-***-**** in order to check the device for warranty issues.
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Thank You and I wish you all the best. GOD Blessings!!!
John
Customer: replied 1 year ago.
all of this was done several times with a Lorex technician several weeks ago. This does not answer my question and all your answers are available in the help manual for free. No way I would pay 40 dollars for that. I was hoping for someone with experience with this particular camera and dvr device.
Customer: replied 1 year ago.
My account was charged. Please refund the money to my Amex card. The answer was not helpful.

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