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Michael Hannigan
Michael Hannigan, Engineer
Category: Home Security Systems
Satisfied Customers: 11421
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
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Can not connect via wireless to my qt5440. What an I try?

Customer Question

Can not connect via wireless to my qt5440. What an I try?
Submitted: 1 year ago.
Category: Home Security Systems
Customer: replied 1 year ago.
Hello, will I get an answer?
Expert:  Michael Hannigan replied 1 year ago.
Hello. My name is***** can help you with your question. This model does not have Wi-Fi capability. It must be connected via ethernet to your network. Once it's connected directly to ethernet, you should be able to access it on your local network. If you want to access it from outside your local network you'll need to add firewall port forwarding rules. Mike
Customer: replied 1 year ago.
This unit has been working and just stopped. What would cause that?
Expert:  Michael Hannigan replied 1 year ago.
Can you please explain what you mean? What part of it stopped working?
Customer: replied 1 year ago.
I can not access the QT via a wireless smart device. I checked the Internet access, the modem and the wireless router. All work correct. The QT just stopped allowing me to access it about four days ago.
Expert:  Michael Hannigan replied 1 year ago.
Are you able to access it when you are on your local network? Using the internal IP address?
Customer: replied 1 year ago.
I'm not in front of the unit now. How do I get in touch with you at another time?
Expert:  Michael Hannigan replied 1 year ago.
Just reply to this question from the JustAnswer site.

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