i need help viewing my security camera footage on my computer, i have a swan security system at my place of business
i have hooked it up to my laptop with a usb cable and downloaded the the netviewer and playback programs
Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
HiWhat is the model of your DVR?What version of windows are you using in your laptop?
Model: H.264 Swann DVRWindows 7
Connect the DVR to your computer and on your computer go to "My Computer" and see if your DVR is show there...If not then try a different lead..
In my first request I noted that I had already done what you are now recommending.... Not helpful at all, thanks anyway. I'll find an answer elsewhere
You have been charged a deposit but this can be returned to you...
You have left me a negative feedback but not yet requested a refund... My reply to you was the first step in the fault finding process (identifying if the usb connection to the DVR was working correctly...) It would take a number of replies to come up with the final answer but understand if you have found an alternate source of assistance.
Yes, I would like a refund.