Hello - can you "ping" the DVR on the LAN? Are you trying to local (LAN) view or via remote with a static IP address?
I don't know how to "ping". I am trying to set up LAN view
What version of IE and what LAN address / port is the DVR set to?
Did you program the DVR for STATIC (networks) and match the gateway and subnet of your router when setting up DVR?
ie 8. ports are 85 and 6036. I forwarded the ports per the manual and they test okay on canyouseeme.org. the dvr ip address is 192.168.001.004. the dvr is set up for static network and the gateway and subnet are showing up correctly on the dvr
Type in 192.168.001.004:85 and tell me what happes
I get the same "ie explorer cannot display..." message
What are you activex settings in IE?
You need to enable or have prompt ALL activex under security , as well as "CHECK" ALL the boxes under ADVANCE tab "Multimedia"
okay give me aminute
ok please restart browser
when I enter http://192.168.001.004:85 still same mess.
Change port 85 to :8080 on dvr and port forward
Are you using xp?
I'm not sure if i'm doing this right. I entered the 8080 in the space onthe dvr for http port and i checked on canyouseeme.org but it cant see service on that port. yes xp
did you prt forward to 8080 in the router as well??
both router and dvr are config to UPnP. how do I forward to the router?
Please pull up DOS (command) window > XP: Start > All Programs > Accessories >Command prompt as I need to see if you can ping the DVR
Ok so you are saying you have not yet port forwarded you router??
okay at prompt now
type in (exactly) ipconfig
tell me what it says
And do you know how to get into your router?
ip address....: 192.168.1.3
subnet mask.... : 255.255.255.0 default gateway....: 192.168.1.1
yes I get the router settings when I enter the routers ip in the browser
change DVR to 192.168.1.20 then from commad prompt type (exactly) ping 192.168.1.20 - make sure there is a space between "ping" and 192.xx
okay hang on
it says sent and received etc 0% loss, seems good
192.168.1.20:8080 in browser
no good: wont display webpage message
Once again have you port forwarded from 192.168.1.20 BOTH ports (now 8080 and 6036) in the router?
I may not understand but in the router manager the UPnP portmap table shows active the ports 85, 8080, and 6036 and ip address: 192.168.1.4 is that right?
No change to 192.168.1.20
in the port forwarding screen inthe netgear manager I entered that ip
Also make sure your gateway is the same for the DVR
in the router it lists the gateway as 184.108.40.206 on the dvr it says gateway 192.168.001.001
the # XXXXX you router is WAN, go to LAN
oh, I see. yes they are the same on router and dvr
And what is it in router?
And verify please that under advance tab in IE "security" that "Allow CD' s Media, etc (should be 1st 3 boxes checked in this section)
okay they weren't checked so I changed
restart browser, CLEAR HISTORY and cookies first
okay i restarted
DO NOT PUT IN http// just the address
okay did it but still no go I'm not sure i got the port forwarding right in the router
in the port forwarding section i enter the 192.168.1.20 and it shows start port 20 end port 21 but when I go back to the portmap table under UPnP I don't see it listed
Ok you are a bit confused. the 192.168.1.20 is the LAN address. The PORTS are 8080 and 6036 in your case. Check this out here , as it is generic to Netgear , http://portforward.com/english/routers/port_forwarding/Netgear/WGR614v7/QSee_QSD2304L.htm
I will have to leave in about 10 mins, as this type of Q usually is resolved in 5 minutes. I will be back within 1 hour if we get tied up.
I'm sorry it's my fault. I have to go now as well. I'll try that link . I will rate you so you get paid . can we reconnect later?