Hello, I am having an issue.I bought a package today by Swann Security that includes a DVR recorder and 4 cameras. My plan was to set this up and be able to record at the office, but I want to view the cameras from home. This should be easy as I could just forward the port on the router, but I just realized I can't do this, because our internet in our office, runs from the buildings internet. Which means they have a router in front of ours which blocks the ability to do that.This system has a USB and ethernet cable, so there has to be some kind of work around.For example, I use a program called LogMe In to access the computers at work, from home. SO if I could just get the cameras to display on my computer screen, I'd be able to view them from home. Do you know of any software, or ways I could do this? For example, have the cameras go into the DVR, then into the computer via ethernet cable and utilize software to view them from home? Thanks!
HiYou can connect to the DVR locally with a PC onsite by connecting the DVR onto your router then using another PC connected to the router and using the local IP address. You can then remotely logon to that PC...
Thanks for your help, I tried that using the IP address the DVR said its located at but my browser isn't pulling anything up. Any other work arounds or ideas? Thanks!
It sounds like you are using the wrong address...Try logging on to the router and see what local address it has allocated for the DVR...
Yeah, it's the same address as what the DVR is showing it listed as. 192.168.1.14, it's SO weird!
What is the model of your DVR?
It's a Swann DVR4-2600
OkGo to the network settings and make sure you have the TYPE set to DHCP If it isn't on this currently then change it and power down and power up the DVR... Then check the IP address again and use that to link to the DVR...If it is then try a different lead between the DVR and Router...
20 years experience in the Alarm Industry
Awesome will do, thank you so much!!!!
Come back to me on this thread...
I am here. I'll give you a $50 bonus if you get this going for me! I don't know if it's easier to stay in this thread or go to a chat format. Thank you for all of your help!!!
On the network screen of the DVR, here's everything it says:Type: DHCP UPNP: EnabledMobile Port: 18004Media Port: 09000WEB Port: 00085IP Address: 192.168.001.014Netmask: 255.255.255.000Gateway: 192.168.001.001DNS 1: XXX-XXX-XXXX.001DNS 2: 000.000.000.000It also gives an option for DDNS setup (which is disabled).My router is picking this up as an attached device on IP: 192.168.1.14 but everytime I try to access it, the browser won't load anything. Tried on different devices, tried different cords, different ports on router, etc.At wits end. Any other ideas of how to access this thing from IP?Also, under Type, it gives options for PPPoE or Static. Not sure what these are, both their off as it's in DHCP mode. Also, not sure what UPNP is, but that's enabled.
The UPNP is a function that allows the router to automatically setup the port forwarding...This looks like its set right... The DNS 1 above is just X's just confirm for me that it is the same as the gateway address... If so then confirm for that you are typing 198.168.001.014 into the address line on your browser...
Correct, I am typing: 198.168.001.014 into browser. Also tried 126.96.36.199, also tried it on different browsers as well as a Mac and a PC.
Correct, I am typing: 198.168.001.014 into browser. Also tried 188.8.131.52, also tried it on different browsers as well as a Mac and a PC. And correct, the gateway is the same as DNS 1.
Could I be missing a plugin or something? I would think if that was the case, it would tell me and the browser does nothing when entering the IP. I just keeps trying to load, then times out.
Unfortunately it sounds like the DVR is faulty.. You have it set right... It could be a router issue... Is the router otherwise working? Can you link to other PCs on the router?
The router seems to be working fine. I have 10 other computers hooked up to it. When I enter the IP address of the other computers, the browser does the same thing. BUT I don't know what's supposed to happen. Should I be able to access something?We have a Canon Imagerunner on the router and when I enter the IP address, it pulls up the settings page for it. Does it seem like it could be a router setting? Is there any ideas I can try?
Try changing the Web port setting of the DVR from 85 to 80...
Crap, I just left the office.Is there anything else you can think of try in case that doesn't work? Could there be any router setting I should try? When I setup the router, I just plugged it into the network switch, plugge in 10 computers and printer and it all worked. I didn't setup any settings or anything, it was all just plug and play.Let me know any other ideas you have and thank you SO much for ALL of your help!!!
It should just be plug and play... That's why I'm thinking a DVR problem...Try Web port 80 as this is the default webpage port...It may still be a router setting but it shouldn't be unless you have specifically turned off network sharing which it sounds like you haven't...If still no luck with port 80 then return the unit and get them to test it in front of you on their network... If it works on their router then obviously the issue is your router...