Hello - I can help . Can you please tell me:
1) If this is the initial set up2) IS the password XXX are referring to for DVR or REMOTE LOGIN? 2) IF you have already CHANGED (or input your OWN) password XXXX the DVR on set up Please advise as I can tell the next steps needed based on the answers above, Thank you
This is an initial set up, but I believe the manager of the store input a new password XXX now can't remember it or what he did to do it. He basically jumped the gun because we did not have all the cameras installed until last night. The system does not have an operating program as such, we use a mouse to click alpha and numeric on the screen. We tried the ttvv... which was posted to a website for reseting the system, but that didn't work. We need to get into the system so we can complete the set us and register the system.
Ok please try this:1) Remove cover on unit. 2) Remove the "button battery" , about the size of a quarter on the main board 3) PUSH AND HOLD THE POWER BUTTON for about 10 seconds WITH the battery OUT. 4) Turn unit OFF 5) Re install the button battery and turn unit ON. This *should * reset the DVR to factory admin codes, Please "Accept" answer or let me know if I can further assist you.
Were you able to perform the test? Please "Accept" or let me know if I can be of further help. Thank You
5/5/12 10:51 Please "Accept" or let me know if I can be of further help. I am confident the answer has solved the question posted, please let me know otherwise ,Thank You
I am confident the answer has solved the question posted, please let me know otherwise ,Thank You Please "Accept" or let me know if I can be of further help