How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask To-Shay Your Own Question

To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
Experience:  Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
53917824
Type Your Home Security Systems Question Here...
To-Shay is online now
A new question is answered every 9 seconds

WE have a Brinks Model 5070 wall safe. We have lost the combination

Customer Question

WE have a Brinks Model 5070 wall safe. We have lost the combination but have the key.

I followed the instructions to using the key and turning to the left and pulling the handle.

Noting happens! Your thoughts?

Eve Keenan
Submitted: 3 years ago.
Category: Home Security Systems
Expert:  To-Shay replied 3 years ago.

To-Shay :

Hello Eve Keenan, sorry for delay in picking up your problem. Obviously there should be no reason for you key over-ride NOT to work. So I would wish to copy the info to you again (possibly from another source & detail) to try just once more if you don't mind...

To-Shay :

Emergency Overide Instructions





  • 1

    Remove the key lock cover beneath the digital keypad.




  • 2

    Insert the emergency key included with your safe into the lock and turn the key to the left.




  • 3

    Pull the door handle to open the safe.




  • To-Shay :

    Default code to use (just in case you never got around to changing it when you first purchased the safe) is 159A

    To-Shay :

    Failing this, then it is only Honeywell or a locksmith that can possibly assist. Honeywell will obviously not know of any alternative code for you by may be able to confirm if there is an issue with your emergency overide key. A locksmith on the other hand will do the two things that they do best....

    To-Shay :

     




    I strongly hope you hit success from my advice - but my interest is that you may let me know either way. Kindest regards XXXXX XXXXX



    Customer :

    I already checked this web site. The directions you gave were the same that I tried on the directions from the material enclosed with the safe!

    To-Shay :

    Hi Tom Keenan, thanks for coming back to me and letting me know this much. If you have not tested the key in the past, then there is a possibility that it was incorrectly matched. Your only option from here that I see is to venture to a locksmith to physically attend or Calling Honeywell for any options they may have....but I know of none. Sorry we could not resolve this between us. Kind regards XXXXX XXXXX

    JustAnswer in the News:

     
     
     
    Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
    JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
    Web sites like justanswer.com/legal
    ...leave nothing to chance.
    Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
    Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
    I will tell you that...the things you have to go through to be an Expert are quite rigorous.
     
     
     

    What Customers are Saying:

     
     
     
    • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
    < Last | Next >
    • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
    • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
    • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
    • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
    • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
    • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
    • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
     
     
     

    Meet The Experts:

     
     
     
    • To-Shay

      Electronic Security Engineering

      Satisfied Customers:

      34
      Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
    < Last | Next >
    • http://ww2.justanswer.com/uploads/ToShay/2010-12-24_100555_ir7187616.jpg To-Shay's Avatar

      To-Shay

      Electronic Security Engineering

      Satisfied Customers:

      34
      Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
    • http://ww2.justanswer.com/uploads/rv007/2009-5-30_203450_justneil.jpg Neil's Avatar

      Neil

      Technician

      Satisfied Customers:

      765
      20 years experience in the alarm industry.
    • http://ww2.justanswer.com/uploads/LO/LOAJ3256/2011-12-4_22744_LAURADADJULY2011.64x64.jpg LOAJ3256's Avatar

      LOAJ3256

      Technician

      Satisfied Customers:

      215
      I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.
    • http://ww2.justanswer.com/uploads/RE/Readyrmca/2011-6-24_205114_38136130160763446716587523677594964494321n.64x64.jpg Roger's Avatar

      Roger

      Customer Service

      Satisfied Customers:

      63
      10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco
    • http://ww2.justanswer.com/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

      Carl L

      Master Technician

      Satisfied Customers:

      64
      Current Electronics Shop Owner and Master Technician in FL.
    • http://ww2.justanswer.com/uploads/AR/aricaudio/2014-8-22_20619_WP20140520022.64x64.jpg Aric's Avatar

      Aric

      Technician

      Satisfied Customers:

      15
      20+ yrs. experience troubleshooting and repairing electronics. Owner of A/V installation and repair business.