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Eddie
Eddie, Home Improvement Contractor
Category: Home Improvement
Satisfied Customers: 626
Experience:  owner of Island Pro-Craft
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My door won't go up and down weather inside or out, but the

Customer Question

my door won't go up and down weather inside or out, but the light flickers. If I hold down the inside button for the entire time, it goes down.
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: It's a lift master and no it hasn't done this before. Need I go to the garage and look for more details?
JA: Do you plan on doing the work yourself?
Customer: If it's an easy fix, yes. I'm 76 so not so clever anymore.
JA: Anything else we should know to help you best?
Customer: Not really.
Submitted: 20 days ago.
Category: Home Improvement
Expert:  Eddie replied 20 days ago.

Hi..............it should be an easy fix...............you have 2 safety sensors on the rails toward the bottom of the door ................they each have an eye with a light beam and they have to meet .......you will be able to tell when they meet when both LED lights (green or amber) are on steadily..........move them in line with each other until they are....and you should be up and running again....................Please let me know

Thanks

eddie

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