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Eddie
Eddie, Home Improvement Contractor
Category: Home Improvement
Satisfied Customers: 577
Experience:  owner of Island Pro-Craft
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I have a lift master model 3280 garage door opener. The

Customer Question

I have a lift master model 3280 garage door opener. The remote operator works from within the garage or just outside the garage, but not when I get 10 or more feet away. It seems there is problem either with the receiver or the signal strength. I'd just replaced the battery. Do you have any suggestions?
Thank you.
Submitted: 21 days ago.
Category: Home Improvement
Expert:  Eddie replied 21 days ago.

Hi my name is eddie. I can help you with your difficulties but I will need some information and I will ask you questions that I will need specific answers for. With your help, finding out what is right with it, is a step to eliminate what is wrong with it ......sometimes it may be one of a hundred things but together with your patience we can work toward a goal to get this issue resolved.

If I may ask:

~~PLEASE CUT AND PASTE THE NUMBERED QUESTIONS AND PUT YOUR ANSWERS NEXT TO THEM~~

1-) The make LIFT MASTER and model 3280 and/or number of the unit in question and do you have the manual for it?

2-) how old it might be and if you are the original owner

3-) can you tell me if you have a working wall control and how many working remotes

4-) any flashing LED lights on the opener (ceiling unit) and how many times it blinks before pausing? The color of the learn button is?

5-) are you using only the equipment that came with this opener?

6-) do you have a chain......belt......or screw drive?

7-) what exactly happens when you do click the transmitter?....... the door doesn't move but you hear the motor?......it goes partial way?........reverses?

8-) do you feel that you are capable of making simple adjustments and more than mechanical in making some harder ones if necessary?

We can start here and with the info you provide I will add steps toward our target as we proceed by our correspondence

If by some reason a resolution to the problem just isn't possible, I will do my best to supply you with any remaining options, from what other resources I can find.

Since we take pride in our good reputations, and you might feel the need to choose a bad service rating, I ask that you stop and consider replying back to me with any of your concerns.

Please always allow me time to prepare information for you. In case I have to go offline I am always checking back to keep things moving and expedited.

And thank you for your help and assistance

eddie

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