Home Improvement Questions? Ask a Handyman for Answers
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Now..just to confirm, you have definitely replaced the batteries. You are getting no signs of life from the keypad?How old is the safe?
Unfortunately, both the key and the electronic lock are required to open the safe.You are sure the battery is in correctly?
Ok. Have you rotated the body of the electronic lock counter-clockwise after battery replacement?
Then it would appear that the lock is defective. Without the electronic keypad, it is impossible to gain access to the safe.
Is the lock barrel pushed in or is it flush with the door?
You can use an old toothbrush and some water and bicarb mixed into a paste. Then wipe it off.Then make sure the contacts at the far end of the battery compartment are not similarly corroded. If they are, clean t hem.
Sorry, I had to step away.
You did this with the key turned to the right?