How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eddie Your Own Question
Eddie, Home Improvement Contractor
Category: Home Improvement
Satisfied Customers: 641
Experience:  owner of Island Pro-Craft
Type Your Home Improvement Question Here...
Eddie is online now
A new question is answered every 9 seconds

Just installed new craftsman door opener.. replacing an

Customer Question

Just installed new craftsman door opener.. replacing an older craftsman model. On my old opener i had a door bell button located in side my home that I used to open/close door from inside house, the new opener will not open/close door when button is pushed. Am I doing something wrong or are new openers designed to operate in the same manner??
Old Model#139.53985 New #139.54985
Submitted: 9 months ago.
Category: Home Improvement
Expert:  Eddie replied 9 months ago.

Hi may have not been wired into the opener correctly or it has a lockout button on it.........are you handy to try and fix it?...............we can make a jumper wire to test just need a 6 inch piece of wire would you have that?

Customer: replied 9 months ago.
Expert:  Eddie replied 9 months ago.

okay you are going to trace the wires from the wall transmitter to the connection slots in the opener.......don't confuse these wires with the safety sensors...........then remove those two and connect one end of your jumper wire and touch the other conection slot with the other end and it should open the door............let me know



Customer: replied 9 months ago.
Did not work !!!
Expert:  Eddie replied 9 months ago.

okay that should have set the door in motion which means something in the unit is might want to get in touch where you just bought that and tell them what is not working and see if it has to be returned ..............but just checking you did remove the wall unit wires and then used the jumper right ?

Customer: replied 9 months ago.
I'll check with Craftsman folks at Sears Tx
Expert:  Eddie replied 9 months ago.

sure if you can let me know what transpired



Related Home Improvement Questions