Home Improvement Questions? Ask a Handyman for Answers
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.
What is the model number of your fan? what switch are you referring to? the one on the fan? do you have a volt meter?
It sounds like you had it wired correctly, neutrals/white together and a switch leg (I'm assuming red & black) to either hot lead in the fan (blue & black). This is usually done with 2 switches so your red and black leads make me wonder what you're using for a switch and what's feeding the switch. You need line voltage into the switch as well.
If you can't identify the switch so I know what you have maybe a picture of the switch and the wiring at the switch box in the wall might help/ You can post a pic here by clicking on ADD FILES next to the SEND button.
Ok, do you have a copy of the install instructions? Let me know if you don't and I'll post a link here. There's a picture of how to wires this in the instructions. We can discuss that pic if it's not clear
The diagram is actually pretty clear to anyone with a basic understanding of wiring. I can try to explain the wiring picture if you like.
Thanks for trying Just Answer