Home Improvement Questions? Ask a Handyman for Answers
So sorry to hear that your safe is not opening. Quite a common question on our site.
Two suggestions I can offer. One is to follow the instruction in the link provided as to reset your combination:
The second would be to contact the company directly as they will be the only ones that would have your combination. Nobody will have your unique combination and that is because of safety concerns. This is to keep everything in your safe as secure as possible.
The contact info to use:
I hope that the information provided helps in getting your safe working again. If you could take a moment to rate my assistance so that I know my help was useful and allow me to assist other customers on our site.