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Russell H.
Russell H., Service Tech
Category: Home Improvement
Satisfied Customers: 9507
Experience:  8+ years of professional experience
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Our Chamberlain LiftMaster will only program one opener at

Customer Question

Our Chamberlain LiftMaster will only program one opener at a time. 1/2 hp serial #33513101011, model #1265-267, August 2001
Submitted: 6 months ago.
Category: Home Improvement
Expert:  Russell H. replied 6 months ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. For this type of opener, I think the car remotes have to be programmed to the actual (outside) receiver. There's a Learn button on it, once the cover is snapped open or removed. You go through the Learn - remote sequence on the outside receiver, not on the opener. As for only one remote being programmable to the opener itself: did you use the Learn button method or pairing a remote with it? or did you use some other method? The Learn button method would go like this, for the (inside) door opener:- locate the colored Learn button on the opener.- press it and release the Learn button on the opener.- within 30 seconds, press the button you want to use, on the remote, that will activate the opener.(- and I presume, for the second hand remote, you want to press a button within 30 seconds of when you pressed and released the Learn button. Hopefully that will pair the second hand remote too.)
Customer: replied 6 months ago.
Thank you. But we have tried everything you have recommended, which are the basic instructions for programming. This has not worked.
Expert:  Russell H. replied 6 months ago.
If your opener is from 2001, what color of Learn button is on it?And, what maker and model of car remotes do you have?
Expert:  Russell H. replied 6 months ago.
Also: Did you try the holding of a button on *both* of two remotes, within the 30 second limit? you may only get one try within that 30-second time, of programming all the remotes the opener is going to use (excepting the car remotes, of course, which interface with and 'Learn' the outside receiver.)
Customer: replied 6 months ago.
Good evening. I am working with my daughter to resolve this issue at her home. Neither of us have been home today to address it. I will be back there shortly to answer some of your questions. I can tell you the learn button is red. And, yes, we tried holding down both buttons on the remotes. The remotes are, I believe, Security+? At one time, we had 2 remotes and a car programmed. And "something" changed.
Expert:  Russell H. replied 6 months ago.
OK. Thanks. Let me know when you have more data.

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