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Brian
Brian, Architect
Category: Home Improvement
Satisfied Customers: 2153
Experience:  Licensed Architect- 17 years, L.E.E.D. AP
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I have a GSW gas water heater model 6 which has suddenly stopped

Customer Question

I have a GSW gas water heater model 6 which has suddenly stopped heating the water.
We have tried to contact GSW...no luck.
Can I restart this unit myself?
Submitted: 12 months ago.
Category: Home Improvement
Expert:  canuck the pro replied 12 months ago.
Hi my name is ***** ***** I have been in the home improvement and repair field for 20 years. I will be glad to help you today. Have you followed the lighting directions printed on the side? Does the pilot stay lit?
Customer: replied 12 months ago.
No. The instructions are not clear
Expert:  canuck the pro replied 12 months ago.
Turn the dial to pilot then push the button repeatedly while pushing it down. Then after the pilot is lit then you turn the dial. Did you do something like that?
Customer: replied 12 months ago.
So I have to remove the front screwed on round plate belo the switches?
Expert:  canuck the pro replied 12 months ago.
No not at all. controls should all be on the gas valve.

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