How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Home Improvement
Satisfied Customers: 10489
Experience:  8+ years of professional experience
Type Your Home Improvement Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I need to access a safe that is locked

Customer Question

I need to access a safe that is locked
Submitted: 1 year ago.
Category: Home Improvement
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Safe combinations are saved, by the manufacturer, for a period of one year. If that's how old your safe is, then contact the store manager of the dealer where you bought it, tell them the serial number, and they will contact Cannon Safes to get your combination for you.

The serial number is ***** the right side of the safe, at the upper left corner of that side of the safe.

If your safe is older than one year old... does it have a keylock?

You may be able to get the Master Reset Code for the safe, but points in the procedure are unclear. And some verification of your ownership is required: see the procedure in the FAQ here:

where the unclear point is, how to use the Help link to contact