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Brian
Brian, Architect
Category: Home Improvement
Satisfied Customers: 2153
Experience:  Licensed Architect- 17 years, L.E.E.D. AP
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My electric water heater keeps tripping the panel breaker.

Customer Question

my electric water heater keeps tripping the panel breaker. Why???
Submitted: 8 months ago.
Category: Home Improvement
Expert:  canuck the pro replied 8 months ago.

Hi my name is ***** ***** I have been in the plumbing field for 20 years. I will be glad to help you today. Is this a new installation or existing? Was there anything done to the water heater before the issue started?

Customer: replied 8 months ago.
existing
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  canuck the pro replied 8 months ago.

Do you have a multimeter and are you familiar with testing voltages?

Customer: replied 8 months ago.
I wish to cancel all svcs with you immediately.i am very dissatisfied with your s
Expert:  canuck the pro replied 8 months ago.

You do not have to talk on the phone. We can continue here.

Customer: replied 8 months ago.
no multimeter.
Customer: replied 8 months ago.
where did you go.no response from you
Expert:  canuck the pro replied 8 months ago.

I was typing...sorry I am not a very fast typist

Expert:  canuck the pro replied 8 months ago.

I was also reading to see if you had responded to my first question. Was there anything done to the water heater before the issue started?

Customer: replied 8 months ago.
no
Customer: replied 8 months ago.
I am going ahead and cancel my subscription. not worth it. I want a refund of my 18.00
Expert:  canuck the pro replied 8 months ago.

I was typing out the answer. You do not want it now?

Expert:  canuck the pro replied 8 months ago.

Sorry it takes me a bit to type out the answer.

Customer: replied 8 months ago.
no cancel now
Expert:  canuck the pro replied 8 months ago.

I do not understand what has suddenly offended you. The phone price? Please understand that I have spent the last 45 minutes trying to help you with some expert advice. I am not really getting why that is offensive to you.

Expert:  canuck the pro replied 8 months ago.

Since you have stopped responding I will opt out. If you decide how you would like to proceed I would be happy to continue to assist. Mike

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