How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: Home Improvement
Satisfied Customers: 11141
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
23511658
Type Your Home Improvement Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

My craftsman 139.53985D garage door opener is working

Customer Question

my craftsman 139.53985D garage door opener is working intermittingly. First the door is stopping either on the way down or on the way up. Also the unit when in use will shut down no power.
JA: Thanks. Can you give me any more details about your issue?
Customer: this motor was purchased used about 60 days ago, its one year old. it worked fine for about a month .
JA: OK got it. Last thing — Home Improvement Experts generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Home Improvement
Expert:  Michael Hannigan replied 10 months ago.

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. I am an Expert in the Home Improvement category. If you feel this is not the best category for your question, let me know and I will forward it to the appropriate group of Experts.

Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

Expert:  Michael Hannigan replied 10 months ago.

It sounds like you purchased the motor used, is that correct? I'm assuming you purchased the motor to replace one that had failed?

Based on the symptoms you are having, especially that it loses power during operating, you have a failing motor again. Assuming the motor had no problems when you purchased it used, you may have a problem with the tension on your door springs or something else causing excessive resistance, that is taxing the motor. I would check the springs/tension and replace the tensioners if necessary.

Mike

Related Home Improvement Questions