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Pete
Pete, Electronic Engineer
Category: Home Improvement
Satisfied Customers: 16694
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a sentry safe with key lock and battery operated

Customer Question

Customer: hi Kelly, i have a sentry safe with key lock and battery operated combination lock.
JA: Thanks. Can you give me any more details about your issue?
Customer: battery is dead and I cant open safe even with key. how can I open safe now
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
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Submitted: 1 year ago.
Category: Home Improvement
Expert:  Pete replied 1 year ago.

Hi,

I am Pete and I'll be happy to assist with your question.

Expert:  Pete replied 1 year ago.

What is the model number of the Sentry safe, please?

Customer: replied 1 year ago.
model number is ***** BL41831
Expert:  Pete replied 1 year ago.

You will need to replace the battery and then use the original combination.

If you do not know the original combination, please follow the instructions in this link to retrieve it: https://www.sentrysafe.com/CustomerCare/Lost_Your_Combination

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