Home Improvement Questions? Ask a Handyman for Answers
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.
What is the model number of your unit?
You'll need to check the rating tag on the unit. That's not a model number
Are you getting a flashing LED on the control board? If not try turning off the power then jump the R & W terminals on the unit's thermostat terminal strip then turn the power back on.
Ok, there should be a label on your unit telling you what that flash code indicates
That's all? no more details?
Ok, try what I outlined earlier. Leave the power off for at least a minute
Sorry for the delay you last post just came up.
Does the igniter initialize? do you hear a ticking/arcing noise?
I'm not talking about a relay clicking the pilot arc is a constant ticking noise until the burners fire up. If that's what you have then you may have a problem with the gas valve. You need to check for 24 volts AC at the gas valve when the electrodes are arcing
Then you need to pull the igniter and check the gap it should be 1/8" also check for a bad connection, corrosion, frayed wiring or a cracked insulator on the ignitor
Glad you found the problem. I'd appreciate a favorable rating.