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Pete
Pete, Electronic Engineer
Category: Home Improvement
Satisfied Customers: 16694
Experience:  Over 16 years of experience installing and repairing electronics.
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The LOCK of my SENTRY SAFE is not working. I inserted its

Customer Question

The LOCK of my SENTRY SAFE is not working. I inserted its KEY and pressed hard to turn right but THE LOCK did not pop up. I entered its code ON ITS PAD but yellow or green lights did not show up SO I could not open the door of of my SAFE.
Submitted: 1 year ago.
Category: Home Improvement
Expert:  Pete replied 1 year ago.

Hi there,

If the green light is not showing when the correct code is entered then the mechanism may be jammed.
Try thumping the door a few times with a rubber mallet to see if that helps loosen it.

If you need further assistance, please confirm the model number of the Sentry safe.

Thanks!

Happy Holidays :)

Pete.

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