Home Improvement Questions? Ask a Handyman for Answers
Welcome. My name is ***** ***** would be glad to assist.
Can you elaborate on the situation please.
What exactly takes place when you press the remote button to open and close?
What takes place when you press the wall button?
Need complete sequence of events.
Let me know and we can continue,
So, is this the sequence?
When you push a remote button, the door will start to close and stop and reverse?
When you push the wall button, it does the same start to close and reverse?
But if you push and hold the wall button the entire time until the door reaches the floor, then release, the door stays shut?
I do not understand,!
I am here to assist you.
You did not answer my questions in the first posting, so I had to post an answer myself as to what I thought was happening, so you could verify.
So, I just now have the information,
Are you needing the assistance to get it going now and save the cost, or would prefer an on site call?
Let me know.
I will have to opt out of the question, sorry having no phone available at this time'
Wait for the next expert to post.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
First, try cranking the door closed the last foot or two of the way, to see and feel whether there is a resisting spot in the door mechanism that might be really severely resisting the closing of the door.
Then if it closes OK and without much resistance, I would advise that you look on the opener, for a dial labeled 'Strength' or 'Force', and turn it up one or two points higher. Often a door has a little rougher spot in it that resists closing more, and that causes a door opener that is aging, to sense resistance and refuse to close (unless the CLOSE button is held down, of course.) If the rougher spot in the closing is not too rough (-if it is, of course, you need to fix the rough spot, remove resistance, remedy bent parts or other problems, or even call a repair person just for the rough spot in the door/track/etc. mechanism...)... then this should cure it.