may I ask to clarify you detached the garage door from the trolly of the opener and the door works smoothly?
smoothly and the force on the door does not change?
correct - works smoothly when not connected and holds half way up which makes me think the spring is in proper adjustment.
not sure what you mean by force of the door does not change though
and you checked the force and limit adjustments according to the manuel?
well as you lift the door you do not need to exert more force at a certain position of the door while opening it
yes - up force was well below half way and I cranked it up to 9 (scale of 10) with no change
How old is the opener if I may ask
OK, did not notice any diff in force needed at any point opening it manually. opener is probably 6 years old, give or take
I am wondering if the force adjustment is no longer working
my confusion is why it only goes part way up and keeps returning to that same position
you mentioned you replaced the springs???? I may ask that you used the same size spring you had to replace
and did you replace both sides with new springs?
believe the old springs were orange; new are brown but was told by sales guy that these were appropriate for the size/weight of the door. Yes, both springs were replaced
where did you purchase the springs?
my experience is that if the door will hold half way up, springs are appropriate. springs were purchased at Menards.
did you get them from a actual garage door company?
old spring broke late on a Saturday afternoon - Menards had them in stock.
well yes I agree with you for the most part but they could be just a wee bit either too strong or too weak for the opener not the door
especially they are brand new and have the max tension on them
unlike an older spring which has started to wear
hene the broken spring
may I ask....... how old do you think the springs are and how long is the difference between the age of the springs and when the opener was installed
if they're adjusted correctly for the weigh of the door, it shouldn't matter though, should it?
springs had to be original - 25 years old
opener was brand new 6 years ago
so there is approx 20 yr difference between both
well, springs are new now so only about 6 years diff
im sorry what I meant was the original springs had 20 years wear on them before you installed the opener
oh, yes, that's correct
plus I think the color code very well might have an issue here
unless its a cross reference with color codes
but I have a feeling the springs might be the culprit regardless if they feel right to you as the opener might feel the door differently than your arm
I keep going back to if the springs are holding the door at the halfway point, it shouldn't make a difference.
is it possible there's something in the trolley stripped out??
well I just looked up the spring color code
there is a good difference to the springs orange to brown
thats the site you can see the difference is size of coil on the spring
so I am sorry to disagree but I would return the spring for the original color code and take it from there
there are multiple orange and browns listed here - I'm afraid I've never read one of these before.
how do you tell which orange and which brown to compare?
yes there are but thats what makes me concernedwith the fact this door worked untill you changed the spprings
I thought diameter of the ones we replaced were the same as the new
there seems to be more than just the diameter it seems
it worked for 2+ weeks after replacing the springs too - what would it make it stop working suddenly?
the tension of the coil is an issue as well
i missed that part
sorry, I thought I'd mentioned - I may not have
does the trolly run fully back and forth ( up and down) with the door disconnected?
can you assist the door to open fully if you push it up?
if someone presses the remote and I help it along, it'll go up
hmmmmm see with that said I am wondering some how some way that I can not explain that the springs are involved in this
can something be worn in the track and/or trolley to cause a problem?
when there's a load on it when initially lifting?
unfortunately with out to actually see it it s hard to say but yes there is that possibility as well
which again could have happened because a different spring was used versus the original
how heavy do you think the door is?
it's a 16x7 metal insulated
really no idea
another question if I may I am not familiar with the store you purchased the springs from are they a reputable garage door dealer?
they're basically like home depot/lowes - box home improvement store
just guessing on the weight of the door but probably area of 200lbs or so
if you were able to see the site I sent you it has a caution note on the bottom about spring color and size
do you have a reputable garage door dealer in your area?
yes, unfortunately they were closed when the old spring broke
because that would be my only suggestion is to either return the springs for the orange color matching the original size
then maybe visit the garage door store
I have a strong feeling that the springs are in correct and even tho the door worked for 2 weeks the fact could very well be the new springs might have dislocated something in the track or set off the limit adjustment in the closer
OK. I'm wondering if we should check the track/trolley for any issues before going to the trouble of returning/replacing springs.
it actually might have taken the 2 weeks for it to go out of wack so to speak
OK, we'll can give it a shot
I do not disagree but you will have to have someone press the button and you assist the door up and have someone stand on a ladder to watch the track
Im sorry I was not of better help
weird situation, I know
this is one of those situations you kind of need to see to evaluate the situation
assume most people have not replaced their own springs
I have and replace the bottom section of the wood garage door at the saem time
but I purchased the parts from my local garage door dealer
there was a opener on that as well and had no issues
except it was a pain in the butt
ha - I'm sure!
again Im sorry for not being more definitive with my answer here
I am still leaning towards the springs here
no problem - I'll figure something out.
but I would be very interested in hearing how you rectified this problem
best of luck to you
if there is anything else I can do for you please feel free to contact me
thanks - will do
You're not going to believe this and I feel like a moron admitting it but I was adjusting the close force, not the open force. Open force was almost at the minimum setting so when this was adjusted a bit, the door worked fine.