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Pete
Pete, Electronic Engineer
Category: Home Improvement
Satisfied Customers: 15036
Experience:  Over 16 years of experience installing and repairing electronics.
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My new genie remotes are opening my neighbors pre 1993 liftmaste

Customer Question

My new genie remotes are opening my neighbor's pre 1993 liftmaster. We have tried unplugging and reprogramming both but nothing seems to work. How do we resolve this?
Submitted: 2 years ago.
Category: Home Improvement
Expert:  Pete replied 2 years ago.

Hello,

Welcome to JustAnswer!

I am Pete, and I'll be happy to assist with your question.

 

If reprogramming does not help, then one of you will have to change to a different type of system, for example a Genie Intellicode remote - every time the garage-door system is activated, the Intellicode system selects a new code from billions of possible combinations. This virtually eliminates the possibility of inadvertently opening a neighbor's garage door.

 

Expert:  AssuredElectrical replied 2 years ago.
Welcome. My name is Tommy and would be glad to assist.

What is the make and model of your new opener?
1. Do your remotes work on your door?

Do you know by chance your neighbors model?
1. Dies your neighbors remote open your door?

we can work from there and see if we can resolve the issue,
thanks
Expert:  Pete replied 2 years ago.

Hi,
I noticed you have rated my service as bad! :(
When you rate my service on this website, you should only take into account my personal service you, i.e. was I polite, courteous? By rating my service as bad, it implies that I have been impolite, discourteous, and leaves a negative rating on my profile.

Unfortunately sometimes I have to be the bearer of bad news - please do not shoot the messenger, otherwise bad news answers like this would simply go unanswered.

Please consider re-rating my service.

Thanks,

Pete.