we have still not figured this out - so anything you can provide us with would be appreciated - we have tried all variations of keys to use for the enter key and nothing will accept. So our keyless entry pad is useless to us. Only the remotes work
Hello, Thank you, XXXXX XXXXX continue to look for a professional to assist you. Please let me know if I can be of any further assistance while you wait. Best,
Welcome. My name is XXXXX XXXXX would be glad to assist.
Can you look on the Keypad itself and find a name or model?
May have to open the battery area to find it.
I believe you posted the actual opener model, is that correct?
The only number on the key pad is 031D0511 - this is on the inside cover
Thanks for the information.
Maybe you could use a picture of the keypad?
Upload to tinypic.com
Then they will give you a link to access the picture, then post that link here.
The number doesn't provide any information unfortunately.
There have been so many keypads over the years and there are numerous programming possibilities.
Maybe a visual will allow to match it somewhere.
i have just had some door people drive by and they were able to help me - so my keypad now works - I assume since you were unable to assist me in this problem that I will not be charged the $15.00 -
Please adivse so I will know if the charge will be applied
Glad all is well, great timing on the door company happening by.
I will forward to customer service for you, I am a technician and do not handle anything other than assisting with issues on equipment.
Thanks, no need to reply to this post.