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Rick
Rick, General Contractor
Category: Home Improvement
Satisfied Customers: 13848
Experience:  Licensed construction supervisor with 35+ yrs. experience.
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I have an A O Smith Promax ECS- 50 200. There is water leaking

Customer Question

I have an A O Smith Promax ECS- 50 200. There is water leaking from the white plastic ring at the top. What could this be?
Submitted: 1 year ago.
Category: Home Improvement
Expert:  Rick replied 1 year ago.

Rick :

Welcome, my name is XXXXX XXXXX I will do my best to help you with your issue

Rick :

Do you mean the top of the tank?

Expert:  Rick replied 1 year ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

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If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  Rick replied 1 year ago.
In case you couldn't see my original question here it is again, I need to know if the water you see is at the top of the tank (water heater)
Customer: replied 1 year ago.

The leak is coming from the top of the tank. On top of the tank
there appears to be 2 white plastic covers and one white plastic piece that
looks as if a pipe should go into it. This is where the water is leaking
from.

ALEX

Expert:  Rick replied 1 year ago.
What you describe typically indicates a leak in the tank. If the tank is leaking the water heater needs to be replaced. If the tank is less than 6 years old it may still be under warranty. Before you replace the tank be sure the leak isn't coming from the water connections on the tank and running down into the tank jacket. Those plastic covers are usually the access to the anode rod for the tank. There is a slim chance the anode rod is leaking. You would have to remove the covers and the insulation beneath then dry out the exposed hex at the top of the anode to see if the leak is coming from there

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