How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Home Builder
Category: Home Improvement
Satisfied Customers: 9571
Experience:  #1 Home Improvement Expert 30+ years experience
3079445
Type Your Home Improvement Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

We have purchased a LG WT-H8006 washer. I am finding it the

Resolved Question:

We have purchased a LG WT-H8006 washer. I am finding it the worst washer I have ever bought due to the amount of lint left on the clothes and the pilling. I sort the clothes very carefully and after using front loader washers for the past 36 years have never come across this problem. It seems no matter how little I put in a load it still comes out looking like something from the rag bag. I have to change the lint filter after each cycle and wonder if we will have anything left of our clothes after 6 months due to the large amount of lint each wash creates. I am so dissapointed as I was advised that because there is no agitator in these washers I would receive just as good a wash as my front loaders gave if not better. It is so bad that I cant even mix 2 towels even dark colours as the lint passes from one to the other. I have tried putting small amounts into the washer and make sure it isn't overloaded but nothing helps. Any ideas before I toss it to the rubbish tip?
Submitted: 1 year ago.
Category: Home Improvement
Expert:  The Home Smithy replied 1 year ago.

Hi. Welcome to Just Answer.

It seems that this is a common complaint with this model. Customers either love it or totally hate it.

Unfortunately it seems that LG has not figured out what is going on or just dont want to. The wash plates in these units are hard on clothes as rather than tumble them or move them around the wash drum with a regular agitator they have more of a grinding effect.

If the unit is less than a year old you should be able to get a different model after enough service calls under the warranty. Do not let them put it off as customer overloading. Get the service person out there and show them what is going on. If you dont get satisfaction call and have another tech come out. Just keep it up and eventually they will get tired of coming out and do something about it.

I know that this isnt what yuou want to do, but there really isnt much else that can be done. It is just a bad design, and LG is eventually going to have to bite the bullett and do something. The same thing happened a few years back with the Whirlpool Neptune units. It took a class action law suit to get them to do something about the problem. Hopefully that wont be the case here.

Please let me know if you have any other immediate concerns.
If not please select a positive rating at this time. Doing so will not close your question, and after you rate my service you may ask any followup questions you like. All at no additional charge.
Thank you for the opportunity to serve you.
Best, Smitty
**How to rate your expert**

 

NOTE: I realize that this answer may not be entirely to your liking, and I regret being the bearer of information that you really don't want to hear. But it would be unfair to you and unprofessional of me were I to provide you with anything less than truthful and honest information. I hope you understand.

The Home Smithy, Home Builder
Category: Home Improvement
Satisfied Customers: 9571
Experience: #1 Home Improvement Expert 30+ years experience
The Home Smithy and 3 other Home Improvement Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • The Home Smithy

    Home Builder

    Satisfied Customers:

    2002
    #1 Home Improvement Expert 30+ years experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Builder

    Satisfied Customers:

    2002
    #1 Home Improvement Expert 30+ years experience
  • http://ww2.justanswer.com/uploads/BS/bshull17/2011-2-11_04125_japic.64x64.JPG Brian's Avatar

    Brian

    Architect

    Satisfied Customers:

    1967
    Licensed Architect- 16 years, L.E.E.D. AP
  • http://ww2.justanswer.com/uploads/ST/Steve555/2013-6-14_144343_Depositphotos4247517S.64x64.jpg Steve G.'s Avatar

    Steve G.

    Handyman

    Satisfied Customers:

    135
    VP of electronic repair company and home theater advisor.
  • http://ww2.justanswer.com/uploads/ER/Erdaram/2011-6-21_14724_ANIEric4Pics.64x64.gif Eric M. Bright's Avatar

    Eric M. Bright

    We Don't Comprehend the Word Can't!

    Satisfied Customers:

    1734
    I've been been doing things for my clients that others have said cant be done for over a 1/4 Century
  • http://ww2.justanswer.com/uploads/rich03dungo/2010-3-17_101556_tshirt2.jpg Rich's Avatar

    Rich

    Home Improvement Enthusiast

    Satisfied Customers:

    674
    Over 35 years construction and home maintenance experience
  • http://ww2.justanswer.com/uploads/AL/alumalite/2012-5-10_234018_shutterstock506249951forJA500.64x64.jpg Phil's Avatar

    Phil

    Mechanical Engineer

    Satisfied Customers:

    409
    Retired contractor, 51 years experience
  • http://ww2.justanswer.com/uploads/JE/jerrymassie/2011-1-15_45937_1111055.64x64.JPG Jerry's Avatar

    Jerry

    hearth products

    Satisfied Customers:

    317
    owned and operated stove retail and service 12 yrs
 
 
 
Chat Now With A Home Improvement Expert
The Home Smithy
The Home Smithy
Home Improvement Repair Consultant
2069 Satisfied Customers
#1 Home Improvement Expert 30+ years experience