Thanks Brian for the quick response. I had tried this previously, and yet again after reviewing your answer with no luck - I just never get the flashing lights showing a successful erase.
The issue I'm having is our neighbor's car is opening and/or closing our garage door when they come and go. None of our openers open their door, and their second car does not open our door - it's just the one car. I've reprogrammed our outside keypad and hand held remotes with no luck.
Any other ways to force this thing to erase all the settings?
Well, all though it wasn't the answer I was looking for (I wanted the no cost answer, but that wasn't going to happen) it was the answer I knew was coming and it was good to get a second opinion before I went out and bought a new system. Thanks Brian