Thank you for your time first of all. Yesterday I started having problems with the website, one of the home improvement experts was actually ready to answer my question, next thing I know the website said I had read your answer when I just actually just read it today to try and get you this message. also I've been waiting on customer support to help with the issue but they haven't responded. I know I could ask you to pass the question along, but is it too late for that? And of course i could still rate you kindly.
How are you doing with your claim, Fransisco? Anything else I can help you with?
I still need to file, but I've been so busy and still not sure what to do. I think I will do some of the work myself if I have too.
The claim I will file is for a leak I had in the shower, it caused my floor and wall to rot in the restroom and another bedroom. BUT I already fixed the leak myself last year. I have slow drain lines also which has lead to a gnat infestations during the last 2 summers. I have trying snaking them myself and believe there are several broken sections in the lines. The natural gas line being in a bind and the house being unlevel are the other issues too...but I still do not know if those are covered. Also want to get a few windows replaced because of broken glass which is covered. My goal is to just file one claim, can all this be done at once?? Or what should be priority??
Thank you, Francisco
Francisco, what you can do is just file for everything and the insurance company will tell you what they will not cover. Any way you approach this the insurance company is going to have the final say in the matter.
I strongly suggest you read and understand your complete policy before you file. You will have a better understanding about what they will cover and what they will not, as well as the filing procedures. Please let me know if you have any other immediate concerns.If not please select a positive rating at this time. Doing so will not close your question, and after you rate my service you may ask any followup questions you like. All at no additional charge.Thank you for the opportunity to serve you. Best, Smitty**How to rate your expert**