Hello .. can you give us a little more detail about the door what happened that it stopped working ? .. does it not even try ? did you check the power outlet ? .. does the light work ?
ok it all began when the door was having trouble going up, it went down fine
i would have to press it like 5 times to get it to go up little by little
then after a while it stopped all together and had humming noise
the guy at online store for parts said it was the capaciter. He was wrong, now he wants to sell me more stuff so i wanted to go online
and ask here
it is only 4 years old
after i replaced the new capacitor it still doesnt work but now no humming sound
will it still go down ?
what else does he want to replace ?
some board but he says he does not know
for 100 bucks
meanwhile a new system will cost 139
will the motor run wth the door disconnected from the track ?
the problem is they dont make this model anymore
they just sell the parts the new model i mentioned is a different brand and would require different track etc...
no i tried that and it did not
just sits there and the light goes on and off and it clicks
yes .. thats about right $ for the control board
does tiocking noise
this thing is 4 years old
i guess thats why wayne dalton is out of biz it is junk
yes should not fail like that in 4 years .. but not made anymore .. thats curious
yes but the parts are
give me a few minutes for more research
probably made in china
i can go and try a few things on it now
maybe some other company bought the line .. that happens .,. just makes chasing parts more troublesome
i can click the botton again and se if it works
maybe it decided it wants to work
i will be back in a few minutes
I am looking ..not much help out there .. I am thinking that for the trouble and money that I would consider replacing the whole thing ..
\do not know what your opinion of sears is .. but this one here has been running for 15 yearts .. the remotes have crapped out , but was abloe to program replacements to it without a problem
no i think i figured it out
my capictor was on wrong wires
OK . whjat is up?
now i see
the motor turns, but the gears dont
any ideas which part i need?
an obstryuction ? ohh .. thats a different thing ..
depends on what part is messed up .. gears, set screw ,,
aqre the gears sliding by like the teeth are stripped
they are not moving
or is it that a gear just is not turning . like disconnected from something
just the big motor thing shaft is spinning
other than that nothing
inside the motor .. or at the track?
i am happy at least something is happeneing
well the motot shaft (top part) is spinning
there may be a set crew on it to secure the next p[art
if loose then the shaft would spin free
please take a minute to rate our chat , thanks
Hello .. I do not understand the poor rating . I worked with you to try and figure out the problem ..there is no information available for this unit as I said at the start . the rating should reflect the working together in the chat , not necessarily the ultimate solution of the problem
no problem i can put an ok rating
can i rerate?
please end it so i can rerate
you should be able to rerate thanks