How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AssuredElectrical Your Own Question
AssuredElectrical, Home Specialist
Category: Home Improvement
Satisfied Customers: 4241
Experience:  35 years home improvement
Type Your Home Improvement Question Here...
AssuredElectrical is online now
A new question is answered every 9 seconds

I have a Craftsman 1/2 HP garage door opener Model No. 139.53663SRT2

Resolved Question:

I have a Craftsman 1/2 HP garage door opener Model No. 139.53663SRT2 that was intstalled in 1998. The problem is in the remote function. It opens fine with the remote, but will not close--I have to shut it with the pad mounted on the wall. I have changed the batteries to the remote. Any thoughts of what is wrong?
Submitted: 3 years ago.
Category: Home Improvement
Expert:  AssuredElectrical replied 3 years ago.
Welcome. My name is XXXXX XXXXX would be glad to assist.

When using the wall button, doe it close with just a simple one push on the button or do you have to hold the button until the door is closed?

Can you see the antenna wire on the opener in the ceiling, hanging down and still intact?

Customer: replied 3 years ago.

It closes with a simple one push of the button. Yes, I can see the antenae wire hanging down and still intact.

Expert:  AssuredElectrical replied 3 years ago.
Thanks for the information.

Can you do a test for me?

Open the door with the remote.

Wait until the light turns off on the opener, before attempting to close with the remote.
Do not try with the light on.

If you have an energy saver bulb in the opener, it will affect the remote operation when the light is on.

CFL or LED bulbs cannot be installed on the openers.
Customer: replied 3 years ago.

Unfortunately, I am at the office now and not at home. However, I do have CFL bulbs in the opener. I will remove the bulbs tonight and try it without the CFL bulbs and let you know the result tomorrow.

Expert:  AssuredElectrical replied 3 years ago.
Ok, thanks.

It happens quite often.
The CFL's actually emit a frequency and it interferes with the remotes telling the opener what to do.
Customer: replied 3 years ago.

Thanks. I am hoping you have identified the problem. I will let you know tomorrow.

Expert:  AssuredElectrical replied 3 years ago.
Thank you.
No need to respond to this post as the system requires me to post last on any communications.
Customer: replied 3 years ago.

Tommy, I changed my CFL bulbs to regular bulbs but it did not help the problem. However, the remote did close the door after I waited until the light on the garage door went out before I pushed the button. Now what?

Expert:  AssuredElectrical replied 3 years ago.
Ok, it is a standard incandescent bulb and 20 watts or so I assume.

Sounds like the trigger on the main board is faulting out when the bulb relay is activated.

The main board has a relay mounted that turns the light on, so when there is an overheat on the relay, it can fault the board from the remotes since they operate frequency and not through contacts.

Try this now.
Unscrew the bulb and see if you can open the door and then close it right after, waiting only 10 seconds after opening.

Will let us know if possible small amount of wattage through the relay is the issue, or the relay itself.

There are motion activated lights on the market I always suggest when the light only is the issue on the openers.
Gives a light separate from the opener and keeps from having to change the board.

Motion Sensor Plug-CLICK HERE

If it is the relay itself, a new board is in order unfortunately.
Customer: replied 3 years ago.

Yes, it contains two standard 60 watt incandescent bulbs. I will try your suggestion (unscrewing the bulbs) this evening when I return home--I'm at the office now. I will report back to you this evening or in the morning. Thanks.

Expert:  AssuredElectrical replied 3 years ago.
ok, thanks
Customer: replied 3 years ago.

Tommy, I tried unscrewing the bulbs and opening and closing the door. It opened just fine but would not close. I screwed the bulbs back in and waited until they went off and then the door would close with the remote. So what do think is the problem?

Expert:  AssuredElectrical replied 3 years ago.

Well, ruled out the bulbs themselves.

Was hoping it would be the small amount of current to the bulbs that was interrupting the circuits.

Nothing left here except the relay on the board is causing the malfunction.

So, whether the relay is heating a component on the board or the board itself has an issue, the board change out is really the only option at this point as I see it.

The components on the boards are not sold as repair parts, but if someone was an electronics guru, they could troubleshoot the board and replace them I suppose.

The board number is XXXXX D4674-11
But it looks like it has been replaced with a newer version
41 D4674-10H

CLICK HERE for a look at the board

They are not that difficult to change, depending on everyone's abilities.

Cost wise, cheaper than a new opener, but if you look at the nameplate where you got the Model number, you should find a Date.
Recommendations are when over 10-12 years old, change the openers.

Still is a matter of each ones opinions/preference

Customer: replied 3 years ago.

Tommy, I appreciate all your help. It did appear to be a circuit board and considering that the opener is 15 years old, I have decided to replace the entire opener with a Craftsman 3/4 hp belt drive Assure Link opener.

Expert:  AssuredElectrical replied 3 years ago.
Ok, thanks for the info and opportunity.

Wish it had been something easier than the board.

Your choice for a new is a nice opener, should give as many years service as the last one.

Take care
AssuredElectrical, Home Specialist
Category: Home Improvement
Satisfied Customers: 4241
Experience: 35 years home improvement
AssuredElectrical and other Home Improvement Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY

Meet The Experts:

  • Brian



    Satisfied Customers:

    Licensed Architect- 17 years, L.E.E.D. AP
< Last | Next >
  • Brian's Avatar



    Satisfied Customers:

    Licensed Architect- 17 years, L.E.E.D. AP
  • The Home Smithy's Avatar

    The Home Smithy

    Home Builder

    Satisfied Customers:

    #1 Home Improvement Expert 30+ years experience
  • Steve G.'s Avatar

    Steve G.


    Satisfied Customers:

    VP of electronic repair company and home theater advisor.
  • StructuralEng's Avatar


    Civil Engineer

    Satisfied Customers:

    Licensed Structural Engineer
  • Eric M. Bright's Avatar

    Eric M. Bright

    We Don't Comprehend the Word Can't!

    Satisfied Customers:

    I've been been doing things for my clients that others have said cant be done for over a 1/4 Century
  • Rich's Avatar


    Home Improvement Enthusiast

    Satisfied Customers:

    Over 35 years construction and home maintenance experience
  • Phil's Avatar


    Mechanical Engineer

    Satisfied Customers:

    Retired contractor, 51 years experience