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Our well pump quit working. The well drillers have tried everything

 
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  • Answered by:Marc
  • Handyman
  • Positive Feedback: 95.4 %
  • Accepted Answers: 241
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Customer Question

Our well pump quit working. The well drillers have tried everything to get it out. They say the liner or casing is crooked. We have eplaced the pump before without any problem. What are the possible reasons we cannot remove the pump from the well? It is over 600 feet deep. Could the ground have shifted to make it impossible for the pump to be removed, or do you think there may be another solution?

 



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One well driller and one pump repair man have tried to get the pump out of the ground without success. They say the casing is crooked. What else could be wrong? We cannot afford a $30,000 repair bill. Do you have any suggestions?

Submitted: 334 days and 16 hours ago.
Category: Home Improvement
Value: $25
Status: CLOSED
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Expert:  Marc replied 334 days and 16 hours ago.


Veillplumb : Hello and thank you for using JA.com. I will assist you today with your question to the best of my ability.
Veillplumb : As much as I would love to give you a miracle fix, I believe the well driller is correct in saying that the well casing has shifted. This is most likely caused by the shifting ground. It is a rare occasion however does happen. The only 3 suggestions I have is 1) find a well company with a bigger winch to lift the pump (it may work but highly unprobable), 2) replace the well casing, 3) drill a new well.
Customer :
Veillplumb : I am sorry I cannot view your message as it is not posting on my screen.
Customer :

We've rigged up a temporary water system above ground. At least it gets water into the house.

Customer :

How do you feel about above ground cisterns and are they expensive? Is there a fairly inexpensive way of doing solar for a deep well of around 700 feet? Maybe there is a system out there that you may know about and could pass on the information to me. Thank you for your time and consideration.

Do you know of any other way to get water into the house inexpensively or solar or cistern. I'm not familiar with the cost, but the well driller wants $30,000. That's way out of reach for us.

Customer :
Customer :

I keep sending messages and tried to accept the first answer, but something is not working.

Customer :
Veillplumb : Ok I am finally able to view the replies...sorry about the problem.
Veillplumb : So, with that said, an above ground pump system is workable using a jet pump rather than a submersible although the pump has to be a specific deep well jet pump that has a high suction capacity. There are different brands and models that can perform. And this is a feasible option for you. I am unsure why you would need a cistern for storage. If you are temporarily set up pulling water then why would they need any different set up?

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Expert:  Marc replied 333 days and 10 hours ago.

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Customer replied 333 days and 9 hours ago.

Then, are you saying we would not have to pull the pump that is stuck in the well? We could use an above ground jet pump to pump out the water, even though the current pump is stuck on the casing?

Accepted Answer

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Expert:  Marc replied 333 days and 9 hours ago.

Yes it is possible to do this depending on the location of the stuck pump in relation to the water level in the well. Also you may be able to sneak another waterline down past the existing pump to achieve this. It is possible and has been done before. It's just very uncommon!

Expert TypeHandyman
Category: Home Improvement
Pos. Feedback: 95.4 %
Accepts: 241
Answered: 5/14/2012

Experience: Plumbing, Heating, and home maintenance contractor

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