Hi,my name is XXXXX XXXXX for stopping by. The lever for the rope should be to the side allowing the center pin to go up into the trolley. Many times the opener will travel a bit further than you can push to reengage. So if you lift the door manually and then run the opener it should click into place when it passes by the trolley.
I'll try that now.
ok, I will be here let me know what happens.
You are a genius! I'm glad it was that easy and I learned something. Thanks so much.