How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Lavallee Home & Property Services...

Lavallee Home & Property Services
Lavallee Home & Property Services, Handyman
Category: Home Improvement
Satisfied Customers: 23
Experience:  Home Improvement Expert, 12 years in the field
28960771
Type Your Home Improvement Question Here...
Lavallee Home & Property Services is online now
A new question is answered every 9 seconds

replaced GFCI outlet, still not working, need help please

Resolved Question:

replaced GFCI outlet, still not working, need help please
Submitted: 4 years ago.
Category: Home Improvement
Expert:  Lavallee Home & Property Services replied 4 years ago.
First, is there power to the outlet? Second, how is it wired - is it in series or at the end of a run? Have you set the trip button?
Customer: replied 4 years ago.

1) I assume there is power. It went out yesterday when my daughter was blow drying her hair. All outlets in the upper level bathrooms are now out. I hooked up the 2 black wires to the 2 brass screws and the 2 white wires to the 2 silver screws. Also connected the ground wire. The yellow test light is working but it will not reset.

 

Expert:  Lavallee Home & Property Services replied 4 years ago.
It sounds like the wires are hooked up wrong. You need to determine which black & white pair of wires is the line (power from the fuse panel/breaker box) and attach them to the screws labeled Line. Black to the brass screw & white to the silver screw. Then the other pair of black & white wires would be the load and need to be put on the screws labeled load, black to brass and white to silver.
Customer: replied 4 years ago.
Actually the white wires come out of the wall right next to each other, a pair so to speak. Same for the black wires. There is no pair of black and white. What's the best way to determine the line vs the load? I have a voltage meter with black and red test leads, but not 100% sure how to use it.
Expert:  Lavallee Home & Property Services replied 4 years ago.

Not all voltage meters will work on 120v. You can go to a Home Depot or similar and get anIdeal Vol-Test Voltage Tester Model # XXXXX Store SKU # XXXXX for about $20. This will let you determine the correct pair for line & load.

Lavallee Home & Property Services, Handyman
Category: Home Improvement
Satisfied Customers: 23
Experience: Home Improvement Expert, 12 years in the field
Lavallee Home & Property Services and 2 other Home Improvement Specialists are ready to help you
Expert:  Lavallee Home & Property Services replied 4 years ago.
The other tester you can get is

Gardner Bender Ground Fault Indicator Tester; 1/Cd, 10Cds/Master

Model # XXXXX
Store SKU # XXXXX

 

You would plug this in to the outlet and you then would move the wires from one screw to the other to get the correct combination.

Expert:  Lavallee Home & Property Services replied 4 years ago.
If you have any questions with completing this just let me know

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • The Home Smithy

    Home Builder

    Satisfied Customers:

    2002
    #1 Home Improvement Expert 30+ years experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Builder

    Satisfied Customers:

    2002
    #1 Home Improvement Expert 30+ years experience
  • http://ww2.justanswer.com/uploads/BS/bshull17/2011-2-11_04125_japic.64x64.JPG Brian's Avatar

    Brian

    Architect

    Satisfied Customers:

    1967
    Licensed Architect- 16 years, L.E.E.D. AP
  • http://ww2.justanswer.com/uploads/ST/Steve555/2013-6-14_144343_Depositphotos4247517S.64x64.jpg Steve G.'s Avatar

    Steve G.

    Handyman

    Satisfied Customers:

    135
    VP of electronic repair company and home theater advisor.
  • http://ww2.justanswer.com/uploads/ER/Erdaram/2011-6-21_14724_ANIEric4Pics.64x64.gif Eric M. Bright's Avatar

    Eric M. Bright

    We Don't Comprehend the Word Can't!

    Satisfied Customers:

    1734
    I've been been doing things for my clients that others have said cant be done for over a 1/4 Century
  • http://ww2.justanswer.com/uploads/rich03dungo/2010-3-17_101556_tshirt2.jpg Rich's Avatar

    Rich

    Home Improvement Enthusiast

    Satisfied Customers:

    674
    Over 35 years construction and home maintenance experience
  • http://ww2.justanswer.com/uploads/AL/alumalite/2012-5-10_234018_shutterstock506249951forJA500.64x64.jpg Phil's Avatar

    Phil

    Mechanical Engineer

    Satisfied Customers:

    409
    Retired contractor, 51 years experience
  • http://ww2.justanswer.com/uploads/JE/jerrymassie/2011-1-15_45937_1111055.64x64.JPG Jerry's Avatar

    Jerry

    hearth products

    Satisfied Customers:

    317
    owned and operated stove retail and service 12 yrs
 
 
 
Chat Now With A Home Improvement Expert
Lavallee Home &amp; Property Services
Lavallee Home & Property Services
Home Improvement Expert
23 Satisfied Customers
Home Improvement Expert, 12 years in the field