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JustAnswer Expert FAQ's

You can find responses to frequently asked Expert questions below and on our User FAQ Page. If you don't find what you're looking for here, ask customer service or email us at Experts@justanswer.com. Our Rapid Response Team is here to help you 24/7, 365 Days a Year.

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 How and when will I be paid?
 You get paid if and when a Customer accepts your answer. Let's say you answer a $10 question... If the Customer accepts (pays for) your answer, you will get an email and will see your share in your Just Answer account immediately. Once your JustAnswer acc
 Do you offer payment options other than Paypal?
 No. Paypal is currently the only method of payment available. If you do not have a Paypal account, you can create one by going to www.paypal.com.
 What time of day can I expect my payment?
 JustAnswer pays out Expert earnings by the fourth business day of each month. However, we cannot guarantee a time that the payments will be made. It may be early in the morning or late in the evening. If you have not received your payment by the close
 How do I register?
 When you ask your first question, the system will automatically take you to the simple registration page. Or, you can register now.
 Do I have to wait until the last day of the month to request my earnings?
 No.  You can request your earnings at any time and simply specify that you want your payment to include the entire month's earnings.
 Does JustAnswer report my income to the IRS?
 JustAnswer is not responsible for reporting your income to the IRS.  The burden of reporting rests solely on the Expert.  Be sure to consult a tax professional if you have concerns about your JustAnswer earnings.
 The Customer thanked me but did not accept. Can I still be paid?
 A moderator MAY be able to give you a "no click accept" in a situation like this.Here are the rules:1.) A 'Thank You' from a Customer is not enough to gain the Accept -- if a Customer thanks you, that is a perfect inv
 What are the compensation levels for new Experts?
  Compensation Overview Payment Structure for New ExpertsAs a new Expert you will ne
 How do I request my earnings?
 Before you can be paid, you will have to request your earnings and tell JustAnswer how much of your earnings you'd like to receive. You can do so here. You can request to receive
 What's the difference between Earnings Subtotal and Total Earnings in the Reports Menu?
 
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