Car
JustAnswer Expert FAQ's

You can find responses to frequently asked Expert questions below and on our User FAQ Page. If you don't find what you're looking for here, ask customer service or email us at Experts@justanswer.com. Our Rapid Response Team is here to help you 24/7, 365 Days a Year.

Awards: Choose a help topic

Search 

 Articles
 How do I earn chips so I can spin the wheel?
 As an added compensation bonus, JustAnswer provides each Expert with an opportunity to "spin the wheel" to win prizes if you earn a mimimum number of chips. How do I earn JAchips and how many do I
 What is the Customer's Choice Award?
 The Customer's Choice Award will be issued to Experts on a weekly basis. Experts can earn the award by:Getting 5 positive feedbacks during one week from Customers
 What is the Experts' Choice Award?
 The Experts' Choice Award will be displayed along with your profile, if you have earned it. You must be nominated to win the Experts' Choice Award. Here are the rules for nominations: * You are nominated when an Expert agrees with you and checks a
 What are the official rules for the Sweepstakes?
 JustAnswer® Annual Sweepstakes Official Rules: This document constitutes the Official Rules of the JustAnswer® Annual Sweepstakes (“Sweepstakes”) and incorporates by reference the Permission Form appended below. 1. METHOD: Entries into the Sw