JustAnswer Customer Service

Click here if you are trying to ask our Experts a question. For Customer Service, you can find responses to frequently asked customer service questions below. If you don't find what you're looking for here, ask customer service. Our Rapid Response Team is here to help you 24/7, 365 Days a Year.

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 How do I change my settings?
  You can change your settings, profile information, registration details, etc. from your Tools Menu. You will be able to control many aspects and access member featur
 How do I change my email address?
 Just go to your Tools Page and edit your profile. You will have to verify your new email address just like you did when you first registered.
 How do I set JustAnswer times and dates to my local time?
 The time used in JustAnswer may differ from your local time. If you are located in another timezone, simply edit your Time and Date Preferences through your Tools Menu: Edit Profile and synchronize our