How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cat Man Your Own Question

Cat Man
Cat Man, Caterpillar Engine Expert
Category: Heavy Equipment
Satisfied Customers: 6373
Experience:  23 Years Caterpillar Engine experience.
30708357
Type Your Heavy Equipment Question Here...
Cat Man is online now
A new question is answered every 9 seconds

Cat C7 Acert, Cranks but no start. Inactive fault codes for

Resolved Question:

Cat C7 Acert, Cranks but no start. Inactive fault codes for all six injectors (current fault). Clear inactive fault codes and as soon as you crank it you get the same codes back as inactive. Example: SID:002 FMI:11 Inspected wiring harness and ohm tested, under valve cover and valve cover to ecm connection. Working with a pro link.
Submitted: 1 year ago.
Category: Heavy Equipment
Expert:  Cat Man replied 1 year ago.
Hi. Thanks for using JA! I will try and help you out.

Unfortunately I have seen this many times over the years. Whenever I have has an ECM with fault codes for all 6 injectors, the injector driver module in the ECM has failed. The bad news is the module in the ECM can not be replaced or repaired. I am sorry. In order to repair, the ECM will need to be replaced.

Please reply back if you need more help or have more questions. I am happy to assist.
Customer: replied 1 year ago.

Does this matter that codes do not come up active and only appear inactive after cranking?

Expert:  Cat Man replied 1 year ago.
Normally that is what you will see. While cranking the codes are active but they will only show inactive with the key on and not cranking. On some rare occasions, depending on the software date in the ECM, you sometimes see them active while cranking but not often.

Let me know if you have more questions.
Cat Man, Caterpillar Engine Expert
Category: Heavy Equipment
Satisfied Customers: 6373
Experience: 23 Years Caterpillar Engine experience.
Cat Man and other Heavy Equipment Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka - Moose)

    Technician

    Satisfied Customers:

    112
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka - Moose)'s Avatar

    Chris (aka - Moose)

    Technician

    Satisfied Customers:

    112
    16 years of experience
  • http://ww2.justanswer.com/uploads/Boxerman1969/2009-06-22_213107_ja_avatar.JPG Tim's Avatar

    Tim

    Foreman

    Satisfied Customers:

    338
    23 Years Heavy Equipment and Truck Repairs Shop and Field in the Minning and Construction Industry
  • http://ww2.justanswer.com/uploads/jrwhitey2000/2009-01-03_193237_me.jpg J.R.'s Avatar

    J.R.

    Technician

    Satisfied Customers:

    148
    13 years as warranty technician for Detroit Diesel
  • http://ww2.justanswer.com/uploads/yellowman99/2010-03-20_033822_Marshall_Pete_Furr.jpg Cat Man's Avatar

    Cat Man

    Caterpillar Engine Expert

    Satisfied Customers:

    3714
    23 Years Caterpillar Engine experience.
  • http://ww2.justanswer.com/uploads/WT/wtolkson/2012-6-8_12723_JApicture2012.64x64.jpg Wayne's Avatar

    Wayne

    Journeyman

    Satisfied Customers:

    3023
    34 years experiance as engine rebuild and problems.Thermo-King repair and trouble shooting.
  • http://ww2.justanswer.com/uploads/cumminsdr/2010-7-20_204410_ja.jpg DR.Cummins's Avatar

    DR.Cummins

    FIELD SERVICE TECHNICIAN

    Satisfied Customers:

    2354
    16 Years working on Cummins Diesel engines,
  • http://ww2.justanswer.com/uploads/KO/koboma/2012-6-6_20917_DSCF1022.64x64.JPG Curtis B.'s Avatar

    Curtis B.

    service manager

    Satisfied Customers:

    2229
    30 years exp. with diesel engines, heavy equipment and forklifts, including lp forklifts
 
 
 
Chat Now With A Technician
Cat Man
Cat Man
Technician
6373 Satisfied Customers
23 Years Caterpillar Engine experience.