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Morgellons disease is a delusional disorder in which people think they are infested but are not. Morgellans are a gram negative bacteria that rarely cause illness They are present in the gastrointestional tract of most people as normal bacteria but not on the skin. They are normal flora and do not cause illness. Your friend has a serious psychiatric problem. I am sorry.
Your friend is going to have to show these "bugs" to her medical provider so they can determine what they are. That's really all that it should take. Microscopic examination should set the record straight once and for all. If she doesn't trust her primary provider for this, then she should consult with an infectious disease specialist.