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A disorientation can be a symptom or either a coming stroke or transient neurological attack (pre-stroke). You may take her to the nearest hospital. Meanwhile telephone the 911, so they may send you the paramedics, who can meet you in the way and start the treatment. The other causes of disorientation are low or high blood sugar, other metabolic causes, etc all of which need urgent medical attention.
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I see that you are in Australia. You may dial 000 from your mobile phone, which will connect you too emergency service.
You can dial 000 from your fixed phone too (landline).
It is always better to go to a medical service / hospital, instead of waiting for service to arrive at home. This helps in saving the time.
Please let me know, how your wife is doing.
Wishing you all the very best in life.