How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dr. D.J. Your Own Question

Dr. D.J.
Dr. D.J., Board Certified MD
Category: Health
Satisfied Customers: 19862
Experience:  MD
Type Your Health Question Here...
Dr. D.J. is online now
A new question is answered every 9 seconds

I have two swollen salvitory glands on the left under my jaw

Resolved Question:

I have two swollen salvitory glands on the left under my jaw and one on the right side. The right side of my face is numb and swollen. Should I go to the emergency room?
Submitted: 5 months ago.
Category: Health
Expert:  Dr. D.J. replied 5 months ago.

Dr. D.J. :

The views expressed by me are for educational purposes only and do not establish a doctor patient relationship.

Dr. D.J. :

Hi there,


This is Dr. D.J., experienced Internal Medicine Specialist.


I am here to address your concerns and provide great service.

Dr. D.J. :

This can be a serious infection of the salivary gland involving the nerves supplying the face.

Dr. D.J. :

This sounds urgent.

Dr. D.J. :

Antibiotic needs to be started.

Dr. D.J. :

Usually augmentin or levofloxacin is used.

Dr. D.J. :

It is better to go to the ER tonight.

Dr. D.J. :

Do you have any fever?

Customer: I have been on several antibiotics since I first got sick three months ago. I've been running fevers off and on the whole time also.
Dr. D.J. :

also you have the swollen glands for this long?

Customer: Yes
Dr. D.J. :

did you see any ENT specialist for further work up?

Customer: high white count too but doctor can't figure out what's wrong. The ent just checked my throat using a scope thing down my nose
Dr. D.J. :

ok

Dr. D.J. :

At thi point, your infection has definitely gotten worse.

Dr. D.J. :

Now, there is also risk of malignancy.

Dr. D.J. :

Salivary gland malignancy can cause these symptoms as well.

Dr. D.J. :

This can only be diagnosed by the biopsy of the gland.

Customer: Should I go to the er?
Dr. D.J. :

I will also suggest a CT scan of the neck soft tissues to look for any underlying tumor.

Dr. D.J. :

I will suggest so for tonight.

Customer: No one seems to care about the swollen glands :(
Dr. D.J. :

Then you need to discuss with your doctor about CT scan and biopsy.

Dr. D.J. :

That is surprising as swollen gland for this long should be given due importance.

Customer: I think it's because of my crappy insurance
Dr. D.J. :

that is unfortunate.

Dr. D.J. :

But your life is important --so better care is necessary.

Customer: I've been sick so long I can't take it anymore and I'm getting suicidel
Dr. D.J. :

That is very furstrating.

Dr. D.J. :

I think you need to find a different specialist.

Dr. D.J. :

But first, you should go to the ER so that the process can be started tonight.

Customer: I'm trying
Dr. D.J. :

do not give up.

Dr. D.J. :

this is treatable.

Customer: I will but I hope they do something. I'm so exhausted that I have no life
Dr. D.J. :

Yes they should--your symptoms are serious.

Customer: I know so I don't know why nobody is helping me
Dr. D.J. :

I am sure you will get the right help from a good physician.

Customer: When the nurse asks why I'm there, what should I say because there's so much going on.
Dr. D.J. :

you should say your face is numb, pain and swelling has worsened.

Dr. D.J. :

These are serious signs for clinical evaluation.

Customer: Ok thank you
Dr. D.J. :

Also you have fever

Dr. D.J. :

very welcome

Dr. D.J., Board Certified MD
Category: Health
Satisfied Customers: 19862
Experience: MD
Dr. D.J. and 5 other Health Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I can go as far as to say it could have resulted in saving my sons life and our entire family now knows what bipolar is and how to assist and understand my most wonderful son, brother and friend to all who loves him dearly. Thank you very much Corrie Moll Pretoria, South Africa
< Last | Next >
  • I can go as far as to say it could have resulted in saving my sons life and our entire family now knows what bipolar is and how to assist and understand my most wonderful son, brother and friend to all who loves him dearly. Thank you very much Corrie Moll Pretoria, South Africa
  • I thank-you so much! It really helped to have this information and confirmation. We will watch her carefully and get her in for the examination and US right away if things do not improve. God bless you as well! Claudia Albuquerque, NM
  • Outstanding response time less than 6 minutes. Answered the question professionally and with a great deal of compassion. Kevin Beaverton, OR
  • Suggested diagnosis was what I hoped and will take this info to my doctor's appointment next week.
    I feel better already! Thank you.
    Elanor Tracy, CA
  • Thank you to the Physician who answered my question today. The answer was far more informative than what I got from the Physicians I saw in person for my problem. Julie Lockesburg, AR
  • You have been more help than you know. I seriously don't know what my sisters situation would be today if you had not gone above and beyond just answering my questions. John and Stefanie Tucson, AZ
  • I have been dealing with an extremely serious health crisis for over three years, and one your physicians asked me more questions, gave me more answers and encouragement than a dozen different doctors who have been treating me!! Janet V Phoenix, AZ
 
 
 

Meet The Experts:

 
 
 
  • Nurse Milli, RN's Avatar

    Nurse Milli, RN

    Nurse (RN)

    Satisfied Customers:

    4013
    20 years experience in many areas of Nursing. Both Hospital and Private Practice experience.
< Last | Next >
  • http://ww2.justanswer.com/uploads/NU/nursescare4u/2013-3-31_03429_JApic.64x64.jpg Nurse Milli, RN's Avatar

    Nurse Milli, RN

    Nurse (RN)

    Satisfied Customers:

    4013
    20 years experience in many areas of Nursing. Both Hospital and Private Practice experience.
  • http://ww2.justanswer.com/uploads/agketch/2008-7-14_184046_drketchresized.jpg Dr. Ketch's Avatar

    Dr. Ketch

    Doctor

    Satisfied Customers:

    102
    Medical Degree, Former Assistant Professor at School of Medicine at Yale University
  • http://ww2.justanswer.com/uploads/FA/FamilyPhysician/2013-8-31_191624_JA550x500Photo.64x64.jpg Family Physician's Avatar

    Family Physician

    Doctor (MD)

    Satisfied Customers:

    5575
    Emergency Medicine and Family Practice for over 26 years
  • http://ww2.justanswer.com/uploads/drphophalia/2007-08-23_095626_dr._arun_phophalia.jpg Dr. Arun Phophalia's Avatar

    Dr. Arun Phophalia

    Doctor (MD)

    Satisfied Customers:

    16265
    MBBS, MS (General Surgery), Fellowship in Sports Medicine
  • http://ww2.justanswer.com/uploads/VA/VANP/2012-6-6_235535_Skye2.64x64.jpg A. Schuyler, NP's Avatar

    A. Schuyler, NP

    Nurse Practitioner

    Satisfied Customers:

    12090
    Board Certified NP, MS, RN. Private practice & hospitalist
  • http://ww2.justanswer.com/uploads/TA/tazechip/2012-6-7_135230_drpic.64x64.png Dr. Chip's Avatar

    Dr. Chip

    Doctor (MD)

    Satisfied Customers:

    8726
    Over 20 yrs of Family Practice
  • http://ww2.justanswer.com/uploads/neurosurg/2009-10-06_120923_profile.jpg Dr. Mark's Avatar

    Dr. Mark

    Doctor (MD)

    Satisfied Customers:

    6234
    U.S. Physician/Surgeon in Neurosurgery