Honestly, I ran a search on this website, and it appears that many people had more money than they have decided taken from their bank accounts from you.
Your answer was hasty and somehow contradictory, you tell me that I might have developed arthritis, yet you say it's uncommon in my age. I know it's not impossible, but you scared me with your reply. You did not either tell me to which specialist to go.
I did not want to write this in my previous comment because I don't know how public this is, and I did not want to offend you, and I'm sorry if I have.
I just saw it, thanks!
I thank you again for your reply, you are right, my concerns should go to the customer service. I have sent them my concern and waiting for their reply.