I am sorry that your questions was unanswered for quite a long time
This is not normal for 56 years old female and these changes suggest degenerative spine and disc disease. Following measures are usually helpful (you may have tried almost all);
1) Neck care in the activities of daily living.
a) No working on computer for more than half an hour in a single stretch. Same for TV.
b) Monitors and televisions exactly in front (180 degrees).
c) Contour pillow: Should fill the hollow when lying on back or straight. Available over the counter.
2) Cervical Collar or Brace
3) Cervical traction
4) Anti-inflammatory analgesics like Ibuprofen
5) Some physicians do give oral steroids in severe radiculopathy cases, in which pain / numbness / tingling is quite significant.
6) Physical therapy: gradually increasing exercises from passive stretching to active against resistance regime.
7) Electrotherapy in the form of TENS, interferential and laser and ultrasound.
8) Hot fomentation
9) Local analgesic patch / ointment / spray
You can consult following specialists;
c) MD in Physical medicine and rehabilitation
If the conservative treatment as above fails, surgical option of the spinal fusion may be resorted.
Please feel free for your follow up questions.