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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8583
Experience:  Using & Working with GPS systems for 10+ years
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Trying to update maps for Nuvvi 50LM. I put in a 16 gig

Customer Question

trying to update maps for Nuvvi 50LM. I put in a 16 gig microSD card per instructions secondary to not enough memory. I start the download but it does not recognize my card. Tried 3 different cards to no avail. Help.
JA: What's the make/model of your GPS unit? How old is it?
Customer: Nuvvi 50 LN maybe 3 years old.
JA: What happened right before this popped up?
Customer: looks like it is downloading then get message I need at least a 4 gig SD card even though I put one in.
JA: What troubleshooting have you tried?
Customer: Tried 3 different cards, checked formatting. Redid the whole process several different days
JA: Is there anything else the GPS Technician should be aware of?
Customer: NO
Submitted: 9 days ago.
Category: GPS
Expert:  Greg A. replied 9 days ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) What tool (program) is being used to attempt this update?

2) What type of computer (window, mac, etc.) are you running this program on?

3) When "checked formatting" is mentioned, HOW was that done and what exact format did you see/find?

Please REPLY using the box below and the SEND button.
IMPORTANT NOTE:
If you see ANY requests for "additional services" - such as a phone call - please understand that these are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Expert:  Greg A. replied 2 days ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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