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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2417
Experience:  Using & Working with GPS systems for 10+ years
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In one place. It will not access a signal. Map display will

Customer Question

in one place. It will not access a signal. Map display will not move from where it is
JA: What's the make/model of your GPS unit? How old is it?
Customer: Roadmate 2136T-LM
JA: What happened right before this popped up?
Customer: The unit was off for two days. I just turned it on and it sat there
JA: What troubleshooting have you tried?
Customer: I was going to download the program again but I can't figure how to because the data is up todate. Nothing else
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No I just want to know if it is still good. I've had the unit for several years and I just want to know if it can be saved
Submitted: 10 days ago.
Category: GPS
Expert:  MasterFixIt replied 10 days ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

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How old is your Magellan Roadmate?

Will the unit receive any sat signal for different locations?

And did you actually connect the unit to your computer JUST before this happened?

Sincerely

Tech Michael