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Pete, Engineer
Category: GPS
Satisfied Customers: 16890
Experience:  Over 16 years experience installing and repairing electronics.
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Followed your instructions to format Garmin Edge 500. Now

Customer Question

Followed your instructions to format Garmin Edge 500. Now all I get on power up is: "working" The device does not register in 'My Computer'
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: Garmin Edge 500, about 4 to 5 years old
JA: What happened right before this popped up?
Customer: I formatted it. Because it was driving me mad
JA: What troubleshooting have you tried?
Customer: No useable data for about two months now. It just locked up every ride with some strange screen
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Does it have compatability issues with a Mac?
Submitted: 4 months ago.
Category: GPS
Expert:  Pete replied 4 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 4 months ago.

The Garmin Edge 500 is compatible with a Mac.

Have you tried it with any other Macs or computers?

Can you try leaving it connected to the Mac and then power off and restart the Mac whilst the Edge 500 is still connected, and let me know if it registers?