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Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 36054
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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My golf watch won't recharge, It's a approach s3. About 3yrs

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My golf watch won't recharge
JA: What's the make/model of your GPS unit? How old is it?
Customer: It's a approach s3. About 3yrs old
JA: What happened right before this popped up?
Customer: I used it yesterday and it worked fine, put it on the charger this morning and it doesn't appear to be charging
JA: What troubleshooting have you tried?
Customer: Just to make sure it's on the charger correct
JA: Anything else you want the GPS expert to know before I connect you?
Customer: It's just a blank screen

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the watch and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the watch and charge it.

Let me know the results please

Thank you

Customer: replied 5 months ago.
that did it

Perfect!

It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you

Richard and other GPS Specialists are ready to help you