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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8423
Experience:  Using & Working with GPS systems for 10+ years
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How do i get rid of HOS rules at 1/3/2017 1;348 on my

Customer Question

how do i get rid of HOS rules at 1/3/2017 1;348 on my garmin
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: it was given to me in 2013 it is a truckers garmin dont see a model number
JA: What happened right before this popped up?
Customer: was just driving down the road when it came up, was driving on I 80 when crossed over from Il to IA it start to screwed up
JA: What troubleshooting have you tried?
Customer: everything I can think of
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: GPS
Expert:  Greg A. replied 2 months ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) The FULL Model Name & Number of the device you are working with?

NOTE: Model names and numbers are typically printed on the back or edge of the device, and any "mounting bracket" will need to be removed to see it. OR if you can find the SERIAL NUMBER, we can usually identify the exact model from that.

2) Are you actually using this device for trucking purposes?

Please use the REPLY box below.
NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone at the moment of that request.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Customer: replied 2 months ago.
garmin model dezl 560
yes we use it for trucking purposes we do not use it for the log book part of it
Expert:  Greg A. replied 2 months ago.

Hi again and thanks for that model.

Let me look up the details of that unit and I will get back to you on the HOS feature.

Thanks

(im)

Expert:  Greg A. replied 2 months ago.

Hi again,

Sorry for any delay.

OK - it appears to way to "disable" the HOS feature is to DELETE the Driver - using the "Driver Info" screen.

I have attached (as an IMAGE) the instructions on how to do that.

NOTE: You may have to click on the image NAME to see it.

Please let me know if you can NOT see the image, or if you have any trouble with the steps.

And please let me know if you have any more questions about this device.
If this has helped answer your question(s), please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you with this question.
You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have to REFRESH your screen) or can not use them.

Thanks, ***** *****
--. .-
(im)

Customer: replied 2 months ago.
how do u get rid of a driver when u dont have one
Expert:  Greg A. replied 2 months ago.

Do you NOT have a driver listed - when going into the Driver Info screen?

Expert:  Greg A. replied 2 months ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)