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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8506
Experience:  Using & Working with GPS systems for 10+ years
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I just purchased a window mount for my Garmin Nuvi 350, but

Customer Question

I just purchased a window mount for my Garmin Nuvi 350, but I did not see the attachment that goes between the window mount and the Garmin Nuvi 350. The flat piece that connects the Garmin to the ball mount. Does this accessory come with the window mount ?
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: It is a Garmin Nuvi 350 and it is about 8 years old.
JA: What happened right before this popped up?
Customer: Don't understand your question
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the GPS expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: GPS
Expert:  Greg A. replied 3 months ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) WHERE did you order this mount?

1a) Do you have a link to the listing for the mount?

Please use the REPLY box below.

Thanks

Customer: replied 3 months ago.
I purchased from Garmin.com I do not have a link, but the picture I saw justhad the ball mount and the suction cup.
I also need the flat piece that attaches the Garmin to the ball mount.
Expert:  Greg A. replied 3 months ago.

Hi again,

OK - I see a couple of different "suction cup mount" listings - on the following Garmin page - when I click on the "ACCESSORIES" tab, and then the "Mounts".

https://buy.garmin.com/en-US/US/p/31655#accessories

One of these listings (further down the page) shows ALL of the parts - including a charger, the "cradle" (which is the part I believe you are looking for) etc. Here is the link to that listing.

https://buy.garmin.com/en-US/US/p/pn/010-10935-00

Please let me know if that is what you are looking for.

Thanks, ***** *****

Expert:  Greg A. replied 3 months ago.

I found a similar mount - WITHOUT the power cord - at Amazon for about half the price of the Garmin listing.

Click here --> http://amzn.to/2ivVYhC

Please let me know if you see that item listed.

Customer: replied 3 months ago.
Greg; That is what I wanted, but I have already pursed the other unit. It was found by searching for Garmin Accessories in the search box on Yahoo. When I look back at it now, it looks like I bought it from Garmin Factory Outlet Store.
Expert:  Greg A. replied 3 months ago.

OK - you may want to see if there is a "contact us" page on Factory Outlet - to see if that order can be canceled and you can get EXACTLY what you want/need.

Please let me know if you have any more questions about this mounting system.