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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8518
Experience:  Using & Working with GPS systems for 10+ years
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I just received a Garmin VIRB X/XE and I live in Dominica

Customer Question

I just received a Garmin VIRB X/XE and I live in Dominica rEPUBLIC AND IT TELLS ME IT IS not COMPATIBLE WITH MY HOME COUNTRY?
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: New in the box for Christmas....give me a minute as I must go up 3 flights to get it.
JA: What happened right before this popped up?
Customer: We were trying to download software
JA: What troubleshooting have you tried?
Customer: It stops us because we have a Dominican cell phone.
JA: Anything else you want the GPS expert to know before I connect you?
Customer: Just let me go get it and I will be right back.
Submitted: 3 months ago.
Category: GPS
Expert:  Greg A. replied 3 months ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) What type of computer do you have, and what version of Operating System (OS)?

2) What software are you trying to download?

3) Where was the VIRB purchased from?

Please use the REPLY box below.

Thanks

Expert:  Greg A. replied 3 months ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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